Since April 2003, patients have had the right to request amendments to protected health information (PHI) contained within the designated record maintained by a covered entity (CE) or its business associates. As patients have become more engaged in their care, the number of requests for amendments has increased. Adding to the complexity, patient records are shared electronically through health information exchanges (HIEs) and other means. Identifying how requests for amendments are processed and then disseminated must be clearly outlined within the organization.
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