Emotional Managing in New Orleans
In a September story in the print journal, HIM directors in New Orleans discussed the state of their departments three years after Hurricanes Katrina and Rita. One director described her operations as “not normal, but workable.” The same is true for the personal lives of many HIM staff at facilities throughout the region.
While water can be drained and medical records restored, the emotional scars of the hurricane remain vivid three years later. Lives were lost, possessions disintegrated, and families scattered across the country. As an HIM director, emotional understanding continues to be a requirement as HIM employees try to work and rebuild their lives at the same time. (more…)

