What should providers do to avoid unnecessary denials?
CDI has become a hot topic over the years, with widespread interest and debate regarding who qualifies to be a CDI professional. The fact that there is little specialized academic education or curriculum for CDI only intensifies the debate.
When I heard the term “CDI” in one of my class lectures, I wanted to learn more about what the term meant. In my research, I realized I knew a lot more about clinical documentation improvement then I originally thought.
The importance of high quality documentation has come to the attention of denials management teams. For this reason, organizations are beginning to incorporate CDI professionals into the denials process.
Utah Health’s Michelle Knuckles and Nancy Treacy described the process of evaluating the quality and consistency of CDI queries to ensure they were written appropriately in their Sunday Clinical Coding Meeting session “Queries: To Audit or Not to Audit… That Is the Question!”