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Patient data is often considered to be at the heart of the healthcare industry. Laws protect patient’s private information, electronic record systems ensure the accuracy and accessibility of this information, and patient advocacy efforts have led to more open access to their medical records.
However, the importance of provider data can often be overlooked. Information on a provider’s location, specialty, contact information, and availability is essential for care coordination throughout the healthcare system. Without accurate provider data, patients can get lost in the system and providers are unable to refer patients to another doctor for continued care with confidence. The COVID-19 crisis has made this more apparent as increased patient volumes require intense and well-coordinated care.
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