Hospitals Looking to Implement ‘Mission Control’ Centers Powered by Data Analytics
Data analytics is at the center of one health system’s plan to create a “mission control” center with a “Wall of Analytics” to help improve service and outcomes at all the hospitals it manages.
AdventHealth, a nine-hospital system in Central Florida with outposts in Tampa and Orlando, has partnered with GE to operate the 12,000-square-foot control center on the system’s Orlando campus. The Wall of Analytics, which is powered by artificial intelligence and computer learning, will display real-time data to bed coordinators, the patient transfer team, the care management team, staffing, and other teams that are brought together from different corners of the hospital under one roof, the Orlando Sentinel reported.
The data can pinpoint trends as well as warn workers of potential problems in the making, such as bottlenecks in the emergency department
“It takes paper-based processes of today and makes them transparent and live, so we can see where the patients are, where our capacity and expertise are while keeping the patient at the center of our thinking,” Eric Stevens, a senior executive at AdventHealth, told the Sentinel. “…For us, this is about transitions. With this system, we know where we have the capacity for older patients who break a hip and should get to surgery in 24 hours … It helps us manage the future.”
AdventHealth is not the only health system to launch a data analytics center. GE has a whole service line dedicated to the concept of command centers in healthcare providers in hospitals and nursing homes. Johns Hopkins was the first hospital to work with GE, with several hospitals in the US and Canada following suit. Since instituting its command center, Johns Hopkins has seen a 60 percent improvement in their ability to take in seriously ill patients from other hospitals. Additionally, they have been able to transfer patients from the emergency department to assigned beds 25 percent faster, and 20 percent more patients are discharged before noon, compared to a year before, the newspaper reports.