Top Ten Metrics to Monitor in the First 30 Days of ICD-10
By Mary Beth Haugen, MS, RHIA
Technically speaking, anything could happen once we flip the ICD-10 switch on October 1, 2015. That’s why it’s important to monitor key performance metrics closely in the first 30 days post-implementation. The days and weeks immediately following go-live will provide critical insight into the need for process improvement. During this time, organizations will also become keenly aware of any testing and training they inadvertently overlooked.
Health information management professionals (HIM) must work collaboratively with patient access, billing, CDI, clinical staff, and IT to report problems and address them immediately. A lackluster approach during these first 30 days will snowball into an avalanche of issues down the line. Six months following go-live is not the time to discover a common payer isn’t processing claims, an important EHR template doesn’t include ICD-10 codes, or an established physician isn’t documenting laterality. The full version of this article, located at https://newsletters.ahima.org/newsletters/ICDTen/2015/September/ICDTEN_September15Metrics.html, describes 10 important performance metrics for HIM departments to measure and monitor during the first 30 days post- ICD-10-implementation.
Click here to read the full article in AHIMA’s ICD-10 newsletter.