Getting the Best from Your ICD-10 Vendor

Payers and providers must work their way through the transition to ICD-10-CM/PCS only once, and by the end, few will likely choose to do it again. System vendors and consultants, however, will have been through many, many implementations before it’s all over. That experience with multiple projects in many settings puts vendors in a unique position to offer insights into proven practices and sure pitfalls. Below, three HIM vendors...

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Portraits of Progress in ICD-10

There are two ways to approach the ICD-10 transition: a late, mad scramble to get systems converted before the deadline or a strategic tack that leverages the transition to improve business processes, documentation, and clinical care. Three organizations offer a picture of the latter approach.

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Assessing the ICD Impact, Planning Organizational Change

All good plans begin with an assessment of the here-and-now. A first step for any organization mapping its transition to ICD-10-CM/PCS is an assessment of the upgrade’s impact on current systems that use ICD codes. Understanding that impact is the start of all other planning, such as timeline and budget. It is also the start of other benefits. Conducting an impact assessment enables an organization to evaluate its current operations...

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Tips for Successful Training

Without a doubt, the transition to ICD-10-CM/PCS will impact patient care and revenue. Whether that impact is positive or negative, however, comes down to the quality of the training that organizations provide their clinical and coding staff. Omar Rosario, PMP, and Patricia Hildebrand, MSN, RN, CPHQ, CCS-P, FACHE-designate, discussed ICD-10 training tips in their presentation “One Size Does Not Fit All.” Managers must design training...

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First Lessons

In April 2010 the Georgetown University Consulting Team conducted a series of interviews with six hospital networks that had gotten an early start on their ICD-10 transitions. Researchers asked the hospitals about their approaches, priorities, and early experiences. Organizations just getting started on their own transitions can use the findings to better prepare for the journey.

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